FAQ

HOW DOES WEEKLY WORK?

Atlas Weekly is a weekly ingredient box delivered to your home, full of beautiful fresh produce and step-by-step recipe cards for your selected number of meals. 

Each week our Destination Box features a different country / cuisine, with the option to choose either three or four pre-determined dishes from that particular part of the world.

We also offer a weekly Global Favourites Box, featuring three different countries / cuisines in the one box with three pre-determined dishes.

All ingredients are pre-portioned to ensure you have exactly what you need, with next to no wastage at the end of the week. Our boxes are packed with insulated bags and ice packs and are delivered to your door in refrigerated vans to ensure everything is fresh when it arrives.

DO I NEED TO PLACE A NEW ORDER OR SELECT MEALS EVERY WEEK?

WHAT IF I WANT TO CHANGE MY ORDER DETAILS?

WHEN WILL MY BOX ARRIVE?

HOW CAN I FIND OUT THE UPCOMING CUISINE DESTINATIONS?

WHAT SUBURBS DO YOU DELIVER TO?

I'VE PLACED AN ORDER, SO WHAT HAPPENS NEXT?

CAN I TRACK MY DELIVERY?

MY BOX IS MISSING AN INGREDIENT – WHAT SHOULD I DO?

DO YOU CATER FOR DIETARY REQUIREMENTS OR ALLERGIES?

DO YOU COLLECT AND REUSE THE PACKAGING?

CAN I PAUSE MY SUBSCRIPTION?

I CAN’T LOG INTO MY ACCOUNT, WHAT DO I DO?

HOW DO I SHARE FEEDBACK?

I AM NOT RECEIVING EMAIL CONFIRMATIONS

HOW DO I SEND A GIFT?